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FAQs

  • Frequently Asked Questions
Requirements
ANSWER: Valid drivers license issue in your state or country is acceptable as well as international licenses.
ANSWER: Yes, insurance is required by state law.
ANSWER: You have to be at least 21 years of age.
Method of Payment
ANSWER: You can pay cash, credit card, or debit card.
ANSWER: Yes, but the cardholder must be present themselves and present valid ID and sign the rental agreement. If they cannot be present and authorization form is required.
ANSWER: Yes, the deposit is based on the vehicle type and us usually between $250 and $500 depending on the length of the rental.
Types of Vehicles
ANSWER: We have 15 passenger vans, 11 passenger vans, 12 passenger vans, 8 passenger full size vans, 7 passenger mini vans, and cargo vans.
ANSWER: All of our vehicles are automatic transmission
ANSWER: Yes, all of our vehicles have air conditioning.
ANSWER: Yes we do but with a four hour minimum.
ANSWER: We do have accessories that can be rented with the vehicles such as child seats and GPS systems.
Additional Charges
ANSWER: Yes, additional charges apply when the vehicle is rented by more than one person. Spouses are not subject to additional charges.
ANSWER: Fuel level must be the same as at the time of rental. If not you will be charged a per gallon charge for any amount less than at time of rental.
ANSWER: Yes, it applies to any customer between the ages of 21 and 24.
ANSWER: Yes, vans come with 150 free miles per day and the additional mileage charge is based on the type of van you rent and is noted in the vehicle description.
ANSWER: In most cases no but in the event an unlimited mileage rate is negotiated it will be restricted to travel within California and bordering states.?

Cancellation, Pickup, Discounts, and More More Details

Cancellation Policy

You have 48 hours prior to rental date to cancel. Any Cancellation made after this period or no shows are subject to charge plus any other applicable fees.

Returning Vehicles

If you have a flight leaving during our closed hours, we do offer a drop off service. Let us know in advance for instructions on where to leave your vehicle.

Rent 30+ Days or More Specials

Yes, vehicles can be rented by the month and receive a special offer.

Discounts

We do offer AAA, travel agency, and airport employee discounts. We also at various times have printable coupons for discounts on vans for rent. Please print these coupons when they are available and bring with you during check-in.

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*Unlimited Mileage only applies to rentals of 3 days or more within the states of CA, AZ, and NV for "Passenger vans"** Security Deposit may apply***